Terms & Conditions
GOVERNING LAW
I understand and agree that all matters related to my Mobile Sports Wagering Account are governed by The Confederated Tribes of the Grand Ronde Community of Oregon and subject to the Grand Ronde Gaming Commission (GRGC) Regulations.
RULES AND TERMS
The Mobile Sports Wagering Account Rules, the House Rules, the Sports Betting Game Rules, and Privacy Policy (collectively, “The Rules and Terms”) apply to The Mobile Sports Wagering accounts. All Rules and Terms can be found on the Spirit Mountain Casino Website www.SpiritMountain.com . Spirit Mountain reserves the right to add, change, or modify the Rules and Terms at any time. Customer agrees to be bound by all Rules and Terms, and modifications as such. Privacy Policy can be found at https://www.spiritmountain.com/privacy-policy.
OPENING A MOBILE SPORTS WAGERING ACCOUNT
All account applicants must be 21 years of age or older. Mobile Sports Wagering Accounts must be opened in person at the Spirit Mountain Casino Sportsbook desk. To open an account a customer must have a Coyote Club Card, complete a Mobile Sports Wagering Account application, submit a valid driver’s license or government ID with picture, and complete a W9. A Mobile Sports Wagering Account application and W-9 form is available at the Spirit Mountain Casino Sportsbook desk. The Mobile Sports Wagering Account Terms and Rules are provided on the back of the application form. It is the customer’s responsibility to be aware of all Rules and Terms, including subsequent changes. Upon opening an account, Spirit Mountain Casino will enter the customer’s Coyote Club Player’s Card as the Mobile Sports Wagering Account number and then provide a password reasonably designed to prevent the acceptance of wagers from persons other than the customer for whom the wagering account was established. For added security, the customer will assign a four digit pin number upon initial login. A Mobile Sports Wagering Account is for the personal use of the registered account holder and is not transferable. It is the customer’s responsibility to maintain the secrecy of his/her account number, password, and pin. If the customer feels that his/her account number and or password have been compromised, he/she should go to the Sportsbook desk during business hours or contact BETMGM Customer Support @ 1.971.703.2205 or email at support.or@betmgm.com. Spirit Mountain Casino reserves the right to refuse establishment or maintenance of accounts at its sole and absolute discretion. Customer’s account is subject to Grand Ronde Gaming Commission Regulation. Customer accounts with no activity for 18 months will be considered inactive and set to locked in the system. If the account remains locked for a period of two years the account will be considered abandoned. Balances in abandoned accounts will be paid via check and sent certified mail to the customer’s latest address on file. Funds from checks uncashed within a six month period after the issue date will be considered the property of Spirit Mountain Casino.
DEPOSITING FUNDS
Mobile Sports Wagering Account deposits must be made in person with cash, at Spirit Mountain Casino’s Sportsbook desk or kiosk. The minimum deposit for opening an account is $25. The maximum deposit allowed is $25,000 at the Sportsbook desk and $1,000 at a Sportsbook kiosk. No interest shall accrue on funds deposited in a customer’s account. Funds may not be deposited into an inactive or abandoned account. Spirit Mountain Casino reserves the right to refuse deposits to accounts at its sole discretion.
WITHDRAWING FUNDS
An account holder may withdraw funds from an active account up to the amount of the account balance. Withdrawal requests must be made at the Sportsbook desk during operating hours. Spirit Mountain Casino reserves the right to request proper identification and/or verification of information prior to allowing any withdrawal. Withdrawn funds paid by check, for guests located 100 miles or more from the Casino, may be mailed to the account holder at the address given on file. The customer is responsible for providing updates to their mailing address after the account is established.
MOBILE SPORTS WAGERING
Account holders are required to make wagers from their Mobile Sports Wagering Account while on Spirit Mountain Casino property. When placing a wager the account holder must provide his/her account number and password for verification purposes. All wagers will be verified to the account holder by Spirit Mountain Casino at the time the wager is placed. The account holder must confirm the wager in order to constitute action and will be final and binding. If an event is locked out during a transaction, there will be no wager. Wagers cannot be cancelled after the transaction is completed. Total wagers may not exceed the balance in a customer’s Mobile Sports Wagering Account. Spirit Mountain Casino determines the minimum and maximum wager on all events. The minimum total wager per transaction is $1. All wagers are subject to Spirit Mountain Casino Rules and Terms. Check the Spirit Mountain Sportsbook desk or mobile app for odds on sporting events. All odds are subject to change. Spirit Mountain Casino reserves the right to refuse any wager or delete or limit any selection(s) prior to the acceptance of the wagers. All wagers must be at full face value. Payments on winning account wagers shall be posted to the account holder’s wagering account as soon as reasonably practicable after the event is declared official. Winnings are taxed in accordance with IRS requirements. Any single wager paying 300 times the amount wagered and at least $600 is taxable income. It is the account holder’s responsibility to come to the Spirit Mountain Casino Sportsbook desk and complete the W-2G. If any winnings on a 300 times amount wagered bet, minus the amount wagered exceed $5,000, federal taxes are withheld and the balance deposited to the account holder’s account. Spirit Mountain Casino will report all W-2G information to the IRS, as required. Spirit Mountain reserves the right to declare the account wagering system closed for receiving any or all wagers. Wagers will not be accepted on an inactive or abandoned account.
ACCOUNT MANAGEMENT
An account holder may request a statement of account showing all account activity during the time reported by the account statement. Spirit Mountain Casino reserves the right to inactivate or close any account at any time. An account holder may close his/her account by going to Spirit Mountain Casino Sportsbook desk.
DISCLAIMER MOBILE DEVICE / SERVICE PROVIDER
Spirit Mountain Casino is not responsible for the performance or connectivity of guest’s mobile device and/or service provider.
DISPUTES
If you would like to dispute a wager, the outcome of a wager, or any other Transaction, please visit the Sportsbook in person during Sportsbook normal business hours. For after-hours support, please email support.or@betmgm.com. You may also request a call-back by dialing (971) 703-2205. Please allow up to 24 hours for a return call. Please provide as much specific information as possible: date, event, time, amount, reference number and explanation of dispute. For further information regarding your dispute, please refer to the Terms and Conditions and House Rules. If a dispute regarding winnings cannot be resolved, you may contact the Gaming Commission.