House Rules
Management Rules
- The Sportsbook Management reserves the right to refuse any wager, and/or delete or limit selections, prior to the acceptance of any wager.
- The Sportsbook Management will determine minimum and maximum wagers on all sports events.
- Sportsbook Management is not responsible for lost, stolen, altered or unreadable tickets.
- Management is not responsible for game sites or date of event. If game site changes or date of the event changes, all bets placed at the first game site or first date of the event have no action and will be refunded, unless stated otherwise in the individual sports rules.
- In the event that a gross human or mechanical error(s) occurs, management reserves the right to pay out wager(s) at the correct lines/odds, as determined by the marketplace comparison, at the time of the placement of the wager(s), or refund wager(s).
- Management will maintain a record of all point spreads, odds, final score and related betting proposition statistics and outcomes to protect both the patron and the Sportsbook in case of obvious mechanical or human error.
- Management will make every reasonable effort to resolve disputes. Any unresolved dispute arising as a result of wagers accepted by the Sport Book shall be resolved as set forth by rules or regulations promulgated by the Grand Ronde Gaming Commission.
Obvious Errors
The Sportsbook makes every effort to ensure that we do not make any errors in prices offered or wagers accepted. However, if as a result of mechanical, technical, or human error, The Sportsbook offers, or a patron places, a wager in Obvious Error, the Sportsbook reserves the right to either (i) settle winning wagers at the “correct price,” as reasonably determined by the Sportsbook, or (ii) void any wagers placed in Obvious Error. Obvious Errors include, but are not limited to, the following:
- Wagers offered or placed on events after the outcome is already known;
- Wagers offered or placed on markets where incorrect participants are listed;
- Wagers offered or placed on markets where participants are incorrectly designated or listed in the incorrect order (e.g., Home Team listed as Away);
- Wagers offered or placed at odds that are materially different from those available in the general betting market for a given event at the time the wager was placed;
- Wagers offered or placed at odds which reflect an incorrect score situation; or
- Wagers offered or placed at odds being clearly incorrect given the probability of the event occurring (or not occurring) at the time the wager was placed (exclusive of certain special offerings or “odds boosts” advertised as such).
The Sportsbook reserves the right, at its own discretion, to declare a wager void, totally or partly, if any of the following circumstances have occurred:
- A wager has been offered, placed, and/or accepted containing an Obvious Error;
- A wager has been offered, placed, and/or accepted on an unapproved sporting event or team;
- A wager is placed and/or accepted while the sportsbook was encountering mechanical, technical, or systemic problems, which would not have been accepted but for that problem;
- A wager or result has been affected (directly or indirectly) by illegal activity; or
- A wager is placed and/or accepted on a market that is voided in its entirety (e.g., for an incomplete or abandoned event).
The Sportsbook prohibits parlay wagers that include two or more outcomes that are, or could turn out to be, related (e.g., Team X to win 7-0 and Team X to win the game). The Sportsbook takes all necessary steps to prevent acceptance of these prohibited parlay wagers. However, if such a parlay wager is placed, the Sportsbook reserves the right, solely at its own discretion, to declare void some or all parts of the parlay wager that includes the related outcomes at odds that do not account for the related contingency. This provision does not apply to parlay wagers placed through One Game Parlay or parlay wagers that are explicitly identified as special offerings.
Re-settlement
Markets are generally settled shortly after the end of the event in question. The Sportsbook may settle (or partially-settle) some markets before the official result is declared purely as a customer service benefit. However, the Sportsbook reserves the right to amend the settlement of the market if:
- The official result is different than the result on which the Sportsbook initially settled the market; or
- The whole market is eventually cancelled (e.g., for an incomplete or abandoned event).
The Sportsbook reserves the right to reverse the settlement of a market if a market is settled in error. The Sportsbook reserves the right to take any necessary action, without prior notice and within reasonable limits, to adjust any inaccuracy in a customer’s account due to a settlement error, including through the reversal, amendment, or cancellation, of any subsequent transaction.
As a result of a market resettlement, the Sportsbook may amend an account balance and/or deduct funds from a customer’s account.
The Sportsbook reserves the right to reverse the settlement of, and take necessary action to correct, a customer-initiated Cash Out of a wager that was affected by a technical, pricing, or settlement error at any time between the original placement of the wager and the Cash Out. That necessary action may include, but is not limited to, resettling the impacted wager at a value that would reflect the proper Cash Out value.
General Sportsbook Rules
- Any person under the age of 21 years shall not place wagers with or collect winning wagers from any licensed sports pool or operator.
- Persons shall place a wager only on their own behalf and shall not wager for any other person.
- Please check your tickets for accuracy before leaving the betting window. Leaving the window with the ticket is deemed an acceptance of the wager by both parties.
- Tickets will not be altered or voided prior to the start of an event except at the discretion of management and with the approval of both parties.
- Once both parties accept a wager, tickets will not be altered or voided after an event officially begins.
- Wagers may only be rescinded in accordance with rules or regulations promulgated by the Grand Ronde Gaming Commission.
- Lost or stolen ticket claims will be paid upon presentation of supporting information or documentation. In the absence of such documentation the Sportsbook reserves the right to wait at least one year after the conclusion of the event and/or racing meet to make its decision regarding payment.
- Sportsbook patrons will be notified of odds or line changes in the following manner:
- Posted odds will be changed automatically on the electronic reader boards.
- Posted odds will be changed manually on all handwritten sports boards.
- Posted changes will be updated in a timely fashion on the electronic reader boards or the handwritten sports boards.
- Non-posted printed media will be updated on a weekly basis with the date of the latest issue.
- The Sportsbook reserves the right to add, change or delete the payout ratio limits.
- The Sportsbook reserve the right to add, change or delete the Sportsbook House Rules, subject to regulatory approval.
- The Sportsbook will not accept the past posting of wagers, in such cases the wager may be refunded, or where the outcome of the event is already known, in all such cases the wager will be refunded.
- The Sportsbook will accept wagers on currently posted terms unless otherwise posted or noted on printed media.
- Cancelled events that have either not started or have not met the minimum length for an event to be official, will result in straight wagers being refunded. Parlays that involve a canceled event will reduce to the next lower number of selections.
- Suspended games (except baseball), protests, and overturned decisions will not be recognized for betting purposes.
- Unless stated otherwise in the individual sports rules, games must be played on date scheduled. Postponement that exceeds 24 hours constitutes no action and money will be refunded. Bets must be made before the start of the game.
- All future wagers are “action” as long as a winner is officially declared, unless otherwise posted or noted on printed media.
- Any rules written on handouts for specific props are considered house rules.
- Sports wagering tickets will be honored for one year after the date of the event. Vouchers will be honored for one year after date of issuance.
- Winning tickets may be mailed in for redemption. Refer to reverse side of wagering ticket for mail-in redemption instructions. The Sportsbook is not responsible for tickets not mailed pursuant to instructions on the reverse side of the ticket.
- Identification information is required to be presented at certain thresholds of transactions in accordance with State and Federal regulations. Winning wagers over 300/1 and promotional items over $600.00 are subject to reporting requirements.
Mobile Wagering Accounts
Sportsbook Rules & Regulations
- Account holder must be at least 21 years of age.
- Spirit Mountain Casino Sportsbook posted House Rules and regulations are applicable to Mobile Wagering Accounts. House Rules are available to view in the Support area of the Mobile Wagering App.
- For a mobile account the patron must be a member of the Coyote Club and personally appear and furnish the Sportsbook with valid proof of identification and social security number prior to activating an account.
- Mobile Wagering Account transactions through the Mobile Wagering App cannot be accepted from any individual who does not have a valid Mobile Wagering Account which is in good standing.
- Management reserves the right to refuse any application.
- Management reserves the right to suspend an account for reasons it deems sufficient.
- Management reserves the right to terminate and settle the account balance with the patron for reasons it deems sufficient.
- Management shall keep all wagering account information and transactions confidential except from the patron, affiliates or as a result of any tribal, state and/or federal law or legally sufficient subpoena or other court document that require the book to provide any and all information related to any and all accounts.
- Only the person(s) named and registered on the account may conduct transactions on the account.
- Mobile Wagering Account transactions are accepted through the Mobile Wagering App.
- Wagers placed through the Mobile Wagering App are binding when the patron verifies and confirms purchase of wager displayed on the screen.
- Wagers will not be accepted if they exceed the balance in the account.
- Mobile Wagering Account withdrawals and subsequent deposits made at the BetMGM Sportsbook during business hours must be signed and authorized by the account holder.
- Mobile Wagering Account winnings are subject to IRS reporting and/or withholdings.
- Wagers placed through the Mobile Wagering App are the sole responsibility of the account holder. Management is not responsible for unauthorized access to the account.
- Unless otherwise stated, all rules apply to both wagers made in person and to wagers made using the Mobile Wagering App.
- For wagers made through the Mobile Wagering App, the terms of your wager are displayed before you tap “Place Bet,” which action is deemed an acceptance of the wager terms by you. Our acceptance of the wager request is displayed in a confirmation message on your mobile device and can be reviewed in the My Wagers section of the Mobile Wagering App at any time.
- Payment of winning wagers will be made when the Sportsbook confirms and posts results. Winning wagers will be applied directly to your Mobile Wagering Account.
- Wagers may only be accepted from within the geolocation coordinates defined by the Spirit Mountain Casino. It is prohibited by law to wager through the Mobile Wagering App outside of the defined property lines.
- The Mobile Wagering App displays real time lines, current odds, and potential payouts when placing wagers. Patrons will be prompted with a confirmation message that selections are correct prior to the selection of the ‘place wagers’ button. Line change notifications may occur at any time during the wager placement process. For live (in-play) wagers, the system by default accepts more favorable odds and the player must acknowledge or decline any less favorable odds changes. For live (in-play) wagers, this setting can be adjusted by the player to accept all odds changes for fastest play or acknowledge all odds changes for a more conscientious play.
- Mobile Wagering Account rules and regulations are subject to change by management at any time.
- Deposits and withdrawal of funds for the Mobile Wagering App must be made in person at the Sportsbook. Guests located 100 miles or more from the casino may request a check for withdrawal by mail.
- Spirit Mountain Casino is not responsible for the performance or connectivity of a guest’s mobile device and/or service provider.